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Banking Center Manager -8th & Lincoln

Company: MidFirst Bank
Location: Oklahoma City
Posted on: August 5, 2022

Job Description:

The Banking Center Manager is responsible for managing the daily operations of a banking center as well as providing leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is responsible for a variety of duties focused on the development of new business, as well as retaining and expanding our current relationships with customers.

Duties will include, but are not limited to, the following:

Build and maintain relationships with customers to help identify financial products and services
Generate sales leads and referrals through community outreach activities and on-site visits with local businesses
Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, and conducting performance evaluations
Assist customers with concerns or questions regarding accounts
Represent oneself and the bank in a positive, courteous, friendly, and professional manner
Create stability and cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same
Ensure audit/compliance procedures and Personal Banking policies are followed, while maintaining the highest level of customer service
Ensure new hire and regulatory compliance training is completed timely
Ensure security measures are adhered to regarding opening and closing procedures

Job Requirements:

Required Skills include:

A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment
Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner
Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position
Availability to work weekends and/or extended hours as required to support the banking center
Excellent client service skills, including interpersonal and communication skills
Excellent organizational skills
Proficiency in all Microsoft applications (Word, Outlook, Excel etc.).

Preferred Skills:

Extensive knowledge and familiarity of banking products and services
Bilingual (fluent verbal and written English/Spanish)
Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operation:

Standard Hours: Monday - Friday from 8:00 a.m. - 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m.
Candidates must be available to work weekend hours.
Education Required
High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: MidFirst Bank, Oklahoma City , Banking Center Manager -8th & Lincoln, Executive , Oklahoma City, Oklahoma

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