OklahomaCityRecruiter Since 2001
the smart solution for Oklahoma City jobs

Experience Manager-Oklahoma City, The Outlet Sh

Company: Limited Brands
Location: Oklahoma City
Posted on: February 22, 2021

Job Description:

Experience Manager-Oklahoma City, The Outlet Sh A Victoria's Secret Experience Manager is a values-based leader that delivers exceptional customer and associate experiences to grow top line sales. An Experience Manager leads store performance through our core values of The Customer Rules, It Matters How We Play the Game, Inclusion Makes Us Stronger, and Passion Leads to Success. Primary Responsibility: The Experience Manager has the primary responsibility of coaching and development of entire store team to deliver on the brand story though customer experience behaviors, operational excellence, and product life cycles of assigned brand. Direct Reports: Supervisor(s), Sales and Support Generalist Key Responsibilities:
To perform this job effectively an Experience Manager must be able to perform all the responsibilities satisfactorily. Culture and Customer:
-----Executes associate retention strategies with Store Leadership Team.
-----Personally demonstrates and provides coaching to direct reports through bra journey behaviors, beauty transformation behaviors, observations in all zones (selling floor, cash wrap, fitting room, and non-sales area) and building customer loyalty. Talent:
-----Personally executes Talent Life Cycle for direct reports. Talent Life Cycle actions include; selection/interviewing, onboarding, coaching/performance management, succession, reward and recognition, and culture/engagement.
-----Conducts 60 day touchbases for all newly hired direct reports.
-----Schedules and leads performance management for direct reports (Annual, Mid-year, Monthly Touch points)
-----Identifies personal successor and co-creates individual development plan for direct reports. Brand:
-----Owns and executes brand initiatives and strategies (Sales Education, Events, Brand Promotions)
-----Leads the overall appearance and presentation of merchandising strategies of the brand by executing sell-down planning, mapping, and final execution of floorset
-----Owns cash wrap brand guide and outlet visual standards.
-----Develops sell thru strategies with use of visual merchandising filters.
-----Ensures associates and leadership understand and maintain outlet visual merchandising standards of assigned brand.. Operations:
-----Works with Sales Leadership Team to determine payroll management and takes appropriate actions.
-----Communicates with Assistant Store Manager (Brand Operations or Operations) to ensure proper scheduling for all aspect of the brand.
-----Executes and/or directs product lifecycle activities during open hours of assigned brand to drive merchandise availability.
-----Maintains backroom standards during floorset execution.
-----Creates line management plan and reviews with Store Manager for cash wrap zones within brand.
-----Owns capability building of store team to manage fitting room "go backs" in a timely manner of assigned brand.
-----Responsible for assignment and completion of daily, monthly, quarterly cleaning tasks that can be conducted during open hours which include; dusting surfaces, cleaning mirrors, trash removal, spills, and any immediate maintenance issues that prevent customer and associates from having a safe experience.
--All leadership roles at Victoria's Secret are responsible for:
-----Leading and demonstrating the company values within the store at all times.
-----Leading the entire sales floor while assigned to the role of Customer Sales Lead (CSL) and ensuring the team is delivering the best buying environment for the customer.
-----Gaining business insight by reviewing total store results daily, weekly and monthly and linking behaviors to actions.
-----Upholding positive associate relations that lead to engagement in the brand and the team.
-----Executing store opening and closing procedures and recovery.
-----Reinforcing store strategies to reduce shrink and build personal capabilities in asset protection.
-----Effectively managing and controlling expenses.
Qualifications Qualifications:
--- Previous experience leading leaders and associate teams
--- Demonstrates ability to improve customer satisfaction and drive customer loyalty
--- Proven ability to effectively delegate, follow up and communicate with all levels of the organization
--- Demonstrates ability to manage complex and competing priorities with time management and organizational skills
--- Demonstrates ability to assess talent, coach, develop and manage performance
--- Demonstrates business acumen with strong strategic and analytical skills
--- Demonstrates excellent visual merchandising skills
--- Ability to work nights, weekends, holidays, and during non-business hours An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. Three Limited Parkway
Columbus, OH 43230
Phone: 614-415-7000 ACCESSIBILITY ASSISTANCE If you require accessibility support because of a disability, please call 855-556-2675 or email Accessibilityhelp@lb.com . An L Brands associate will respond to your message as soon as reasonably possible. Please note that this phone number and email address are only for individuals seeking accommodation because of a disability when applying for a job.

Keywords: Limited Brands, Oklahoma City , Experience Manager-Oklahoma City, The Outlet Sh, Executive , Oklahoma City, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Registered Nurse (RN) Case Manager - Home Health - Full Time
Description: Division: Home Health br br Patient Coverage Area: Shawnee br br Are you in search of a new career opportunity where you are the connection If so, now is the time to choose Encompass Health as (more...)
Company: Encompass Health
Location: Shawnee
Posted on: 03/5/2021

OPERATIONS ASSISTANT MANAGER
Description: Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, (more...)
Company: Dollar Tree Stores
Location: Alex
Posted on: 03/5/2021

Spa Director
Description: Clicking on the following links will update content below Omni Hotels Resorts is an equal opportunity/AA/Disability/Veteran
Company: Regional Recreation Corporation of Wood Buffalo
Location: Oklahoma City
Posted on: 03/5/2021


Hospitalist Medical Director
Description: Hospitalist Medical Director in Yukon, OK Job Description br br Further your career through our excellent opportunity for a full-time physician to lead our Hospitalist team at INTEGRIS Canadian Valley (more...)
Company: TeamHealth
Location: Yukon
Posted on: 03/5/2021

Front End Manager
Description: Summary:Front End Managers are responsible for all guest service at the Front End. They ensure that service standards are met and that guest issues are resolved. Front End Managers will maintain quality (more...)
Company: Buy For Less
Location: Oklahoma City
Posted on: 03/5/2021

Shift Manager
Description: The Job: As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food (more...)
Company: Sonic
Location: Oklahoma City
Posted on: 03/5/2021

Client Services Manager I
Description: Position Description Summary: Responsible for the day to day management of premier global accounts, ensuring client satisfaction, support of global sales strategy and maintaining acceptable levels of (more...)
Company: DB Schenker
Location: Sweetwater
Posted on: 03/5/2021

RN Case Manager - FT Days - Integrated Care Management - Baptist Medical Center
Description: The Case Manager is responsible to proactively plan, coordinate and negotiate efficient patient movement throughout the continuum of care. In general, the Case Manager functions in the role of clinician, (more...)
Company: Integris Health
Location: Oklahoma City
Posted on: 03/5/2021

Executive Director
Description: American Nursing Informatics Association ANIA Reports to: ICCBBA Board of Directors Chair Lead and manage ICCBBA in close collaboration with the executive management team Foster an ICCBBA reputation (more...)
Company: Cleveland Clinic Lerner College Of Medicine
Location: Oklahoma City
Posted on: 03/5/2021

Spangdahlem Site Director
Description: Spangdahlem Site Director - Job Number: 210073 Organization : Advanced Programs Job Location Schedule : Part-time Work Schedule : 26 hours during the period of 8:00 a.m. - 5:00 p.m.,Monday- Friday Some (more...)
Company: CTI Education Group
Location: Norman
Posted on: 03/5/2021

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Oklahoma City RSS job feeds