Process Improvement Manager
Location: Oklahoma City
Posted on: January 15, 2021
Job Location Oklahoma City Office - Oklahoma City, OK
Position Type Full Time
Education Level Bachelor's Degree
Job Category General Business
The Process Improvement Manager will guide the Paycom process and
projects for critical parts of the business to ensure efficiency
across the organization and drive the optimization of systems and
processes. The focus for this role will be enhancing processes that
are complex and at times and span operational teams company-wide.
The role will be responsible for developing and executing on
leading practices in process, metrics and measurement, as well as
managing of a portfolio of projects across operational teams.
Works with stakeholders and functional areas to develop and update
sustainable business process
Manages a portfolio of projects and roadmap dependencies across
multiple operational teams
Analyzes and measures the effectiveness of existing business
process, identifying and resolving gaps in technology, processes
Ensures timely delivery of projects; on time, on scope and on
Protects the organization's value by keeping information
Leads meetings and working sessions with executive leadership;
serves on committees as required
May supervise a team of Business Process Analysts.
Shadow leaders of various departments to identify key areas of
improvements and recommend solutions.
Create an updated engagement model to staff and plan for the
implementation of process changes. Communicate resource needs
across all groups and recommend a plan to fill resource and skill
Develop long-term relationships with key business executives and
stakeholders to ensure best implementation practices are being
Lead efforts to collaborate with internal teams to produce training
products and services that improve business processes.
Consult with Sr. Process Improvement Manager and other leaders to
determine best practices and strategies to enhance Paycom both
technical and functional capabilities for clients.
May represent assigned department for internal and external
applications by submitting development requests, coordinating
rollouts and training for upcoming releases, and providing feedback
on those releases.
Bachelors Degree in Business or related field
Masters Degree preferred
Lean Six Sigma Certification, CBAP, CSM or PMP desired
5+ years of experience leading a team or projects related to
process and change management improvements or deployment of
technical solutions required.
Application/System implementation experience.
Experience setting methodology standards and training across large,
disparate teams and software implementation knowledge from a
provider and/or user perspective
Understanding of solution architecture, technical integration
Knowledge of change management process
Knowledge of project management principles
A results-oriented approach to addressing client needs
Comfortable in fast paced environment
Collaborative leader-able to give and take feedback
Ability to thrive in a fast pace environment with tight
Excellent written and verbal communication skills
Ability to build and maintain effective working relationship with
Paycom is an equal opportunity employer and prohibits
discrimination and harassment of any kind. Paycom makes employment
decisions on the basis of business needs, job requirements,
individual qualifications and merit. Paycom wants to have the best
available people in every job. Therefore, Paycom does not permit
its employees to harass, discriminate or retaliate against other
employees or applicants because of race, color, religion, sex,
sexual orientation, gender identity, pregnancy, national origin,
military and veteran status, age, physical or mental disability,
genetic characteristic, reproductive health decisions, family or
parental status or any other consideration made unlawful by
applicable laws. Equal employment opportunity will be extended to
all persons in all aspects of the employer-employee relationship.
This policy applies to all terms and conditions of employment,
including, but not limited to, hiring, training, promotion,
discipline, compensation benefits, and separation of employment.
The Human Resources Department has overall responsibility for this
policy and maintains reporting and monitoring procedures. Any
questions or concerns should be referred to the Human Resources
Keywords: Paycom, Oklahoma City , Process Improvement Manager, Executive , Oklahoma City, Oklahoma
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