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Director, EHR Training

Company: OU Medical System
Location: Oklahoma City
Posted on: January 17, 2020

Job Description:

JOB DESCRIPTION:

GENERAL DESCRIPTION: The Dir EHR Training is responsible for communicating training policies and procedures across the organization and for overall coordination and management of training activities and trainers.

Responsible for the overall implementation of EHR end user training program as well as ongoing education and maintenance of the training program after go live. Also responsible for determining required training resources, directing and managing training team staffing, and securing facilities and equipment for classroom training. In addition, decides curriculum delivery methods, oversees the creation and maintenance of a realistic training environment, creates a course catalog and training schedule, and ensures all users are trained before they access the production environment.

ESSENTIAL RESPONSIBILITIES: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

* Creates and executes an overall vision for the training program, including requesting support from leadership

* Secures resources such as training rooms and other equipment needed to perform workflow simulation

* Develops a training environment strategy, which includes coordinating the training environments, refreshing schedules, and developing playground and practice environments

* Recruits, staffs, hires and manages principal trainers for clinical, revenue, access, and analytics end users, along with credentialed trainers, specialty champions, nurse champions, nurse trainers, and other supplemental training staff

* Manages the specialty physician training program and the nurse training program

* Determines the types of curriculum delivery methods (such as instructor led classes, e-learning, and blended learning) that will be used during super user and end user training.

* Sets training requirements for end user system access and getting buy-in on this decision from project and operational leadership

* Maintains the LMS and designing the course offerings and course catalog in the LMS

* Develops post-live training for new hires, refresher training, optimization, and upgrade training

* Generates strong super user engagement during and after go-live

* Transitions from implementation to maintaining training, including super user program after go-live

GENERAL RESPONSIBILITIES:

* Performs other related duties as assigned

AFFILIATE DISCLOSURE: This position is subject to individual review/management and/or integration as part of a team subject to review/management by a representative(s) of one or both of The Board of Regents of the University of Oklahoma, a constitutional entity of the State of Oklahoma, (the University), and/or OU Medicine, Inc., an Oklahoma not-for-profit corporation ( OUMI ). By my submission of information, I acknowledge and agree to the exchange and sharing between the University and OUMI of any information submitted by me, whether written or oral.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE: Bachelor's degree in related field and at least 6 years of relevant experience, including at least 3 years managing others OR an equivalent combination of education and experience, substituting an additional 4 years' experience for a Bachelor's degree.

LICENSURE/CERTIFICATIONS/REGISTRATIONS REQUIRED: EHR certification in related modules preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

* Capacity to manage multiple competing objectives and to clearly communicate results

* Ability to lead others and to communicate the importance of training to all stakeholders

* Experience with project management, adult education, and curriculum delivery

* Strong organizational and coordination skills, ability to sequence activities logically

* Ability to develop and adhere to time schedules in order to meet project deadlines

* Interpersonal skills to function well in administrative, management, and patient care environments

* Ability to work effectively with staff that have a wide range of seniority

* Excellent analytical, organization, and oral communication skills.

* Ability to work independently and within teams.

* Ability to solve complex problems and understand customer needs.

* Strong understanding of healthcare business process and technology.

* Basic understanding of clinical workflows and terminology.

* Working knowledge of IT solutions and interfacing a plus.

* Must be able to travel in state and out of state on occasion.

Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.

Keywords: OU Medical System, Oklahoma City , Director, EHR Training, Executive , Oklahoma City, Oklahoma

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