Executive Director, Platform Engineering & Cloud Operations (US Remote)
Company: TTEC
Location: Oklahoma City
Posted on: January 26, 2023
Job Description:
Executive Director, Platform Engineering & Cloud Operations (US
Remote)Position Summary: -The Executive Director will be a highly
motivated, experienced, technology leader with exceptional
knowledge in the areas of cloud, storage, network and
virtualization. The Director will lead the implementation of the
overall strategy and tactics of the global virtual infrastructure,
SAN fabrics, storage subsystems, NAS devices, Microsoft Operating
Systems and Applications, O365 and Linux/UNIX Systems. This person
will collaborate with and influence multiple stakeholders in this
role, and will drive the established technology strategy related to
TTEC's global footprint. -What You'll be Doing:
- Responsible for the management and leadership of Systems
Engineering and its sustainment/escalation groups, stewardship of
assigned resources including the cost, schedule, technical
performance, SLA and other deliverables. -
- Responsible for the management and leadership of Cloud
Operations groups, stewardship of assigned resources including the
cost, schedule, technical performance, SLA and other deliverables.
-
- Maximize build and operational efficiencies through
orchestration and automation of the virtualization and cloud
environments
- Responsible for Engineering Solutions for core infrastructure,
cloud infrastructure and application around various operating
systems
- Develop complete solutions around infrastructure, BC/DR, data
protection and application requirements
- Responsible for documentation, implement and support storage,
backup/recovery, virtualization, cloud technology and migration
strategies
- Develop standards and capacity management for large enterprise
level storage and virtualization environment
- Identify and play a key role in the implementation of advanced
storage technologies and cloud backup strategy
- Responsible to build, plan and implement VMware ESX, Nutanix,
Infrastructure in accordance with best practices for virtual
servers and desktops within global data centers and public
cloud
- Lead and influence the vision of a team of technical Microsoft
engineers and provide the leadership to drive desired outcomes to
the cloud
- Work with other Directors to establish strategic plans and
objectives that align between business units. -
- Recommend final decisions on administrative or operational
matters and cost management that ensures operations effective
achievement of objectives
- Direct resolution on issues where analysis of situations or
data requires an in depth knowledge of organizational
objectives.
- Accountable for the performance and results of related
disciplines or moderate sized function
- Direct the allocation of resources to meet financial
performance requirements. -
- Execute functional business plans and contributes to the
development of functional strategies. - -What You Bring:
- 12 years Information Technology Leadership with managing
enterprise scale infrastructures across broad technology
disciplines such as Compute, Operation Systems, Storage, Networking
and Cloud.
- 8 years demonstrated leadership experience and managed 5 direct
reports including other Managers or Senior Managers
- 5 years solid SAN/NAS experience in enterprise wide
environments
- 5 years of Enterprise Operating Systems experience, MS Server,
UNIX, Linux
- 3 years of experience with O365 and cloud based platforms
(primarily Azure) in an enterprise environment
- Experience managing complex budgets and negotiating large EA
agreements across multiple disciplines
- Experience in large scale enterprise BC/DR - business
continuity, disaster recovery; backup/restore strategies,
automation, testing, and compliance
- In-depth knowledge in any of the following SAN/NAS storage
subsystems, NetApp, VMWare, Nutanix, and Cisco MDS
- Experience implementing and supporting or operating IT
operating systems Microsoft Azure, AWS, Active Directory, O365,
Windows server
- Experience and understanding of hyperconvergence
technologies
- Ability to communicate and interface with senior level internal
executives
- Commitment to process with a strong understanding for the role
of the IT Director within Enterprise Architecture, Enterprise
Governance and IT Governance
- College degree or equivalent work experience; Post graduate
coursework highly desired -COMPENSATION & BENEFITSThe anticipated
starting salary range for individuals expressing interest in this
position is $170,000-$200,000. This position is eligible to
participate in an annual incentive program. Actual compensation
offers to a candidate may vary based upon geographic location, work
experience, education and/or skill levels. -Benefits available to
eligible employees include the following:
- Medical, dental, and vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time offAbout TTECFor nearly
40 years and counting, we've combined service design, strategic
consulting, technology platforms and operations excellence to
deliver experiences that captivate customers and dramatically
improve the bottom line. We help companies reduce customer effort,
enable contact center employees, and continuously optimize business
outcomes through digital CX transformation.TTEC is proud to be an
equal opportunity employer where all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the cultures and perspectives within our
global teams. We strive to reflect the communities we serve, by not
only delivering amazing -Notice to external Recruiters and
Recruitment Agencies: TTEC does not accept unsolicited headhunter
and agency resumes. Headhunters and recruitment agencies may not
submit resumes/CVs through this web site or directly to any
employee. TTEC , and any of our subsidiaries, will not pay fees to
any third-party agency or company that does not have a signed
agreement with TTEC .Employment Requirements: TTEC requires all
employees hired in the United States to successfully pass a
background check and depending on location and client program a
drug test, as a condition of employment. TTEC is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or protected veteran status.
#LI-RemoteUS#LI-AF2#mogul
Keywords: TTEC, Oklahoma City , Executive Director, Platform Engineering & Cloud Operations (US Remote), Engineering , Oklahoma City, Oklahoma
Didn't find what you're looking for? Search again!
Loading more jobs...