Experienced Service Technician
Company: Bob Moore Jaguar Land Rover
Location: Oklahoma City
Posted on: January 15, 2021
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Job Description:
At Bob Moore, we understand happy employees ensure happy
customers.
Each person who works at Bob Moore, no matter their role, is
absolutely critical to our success.
If you're someone who is ready to work hard and stay motivated,
then we're excited to meet you!
--***We offer sign-on bonus and relocation assistance for qualified
candidates.
***
What We Offer * Proven dealership producing six-figure
technicians
* Brand New facility - June 2020 * 20 climate-controlled bays with
lifts and tool cabinets
* Shop equipped with the newest technology and equipment
* Hands on and web-based manufacturer training
* Growth opportunities * Medical, Dental and Vision Insurance
* 401(k) Plan + Match * Paid time off and holidays
Position Summary The primary responsibility of this position is to
perform repair and service on customer and dealership vehicles
within management's guidelines for productivity, safety and
efficiency.
Core Responsibilities * Receive the repair or service order in a
timely manner
* Perform the appropriate diagnostic testing as required and relay
required repair information in a timely manner for approval by
customer or dealership management
* Inform management of any additional or proposed work to vehicle
for relay to customer
* Complete all repairs and service orders accurately and in a
timely manner per management guidelines
* Comply with all safety guidelines and policies including the
handling of hazardous waste and good housekeeping
* Complete all required training and certification courses
* Strive to preserve customer relations through attentive, thorough
and respectful response to stated needs
* Other responsibilities as assigned
Minimum Qualifications * ASE Certifications
* Jaguar and Land Rover certifications a plus
* Valid driver's license with ability to maintain a clean driving
record
* High School Education and 2 years' experience or an equivalent
combination of education and experience
Knowledge, Skills and Abilities * Good interpersonal, time
management and organizational skills
* Ability to identify and achieve targeted goals
* Excellent written and verbal communication skills and the ability
to understand verbal and written instructions and warning
labels
* Ability to work well with a range of individuals
* Ability to prioritize multiple jobs
* Ability to clearly communicate with customers and coworkers alike
to ensure an excellent customer experience
* Ability to work independently and/or as part of a team
* Ability to effectively respond to inbound and outbound phone
calls
* Strong attention to detail, professional demeanor, and a positive
'can do' attitude
Physical Requirements * While performing the duties of this job,
the employee is regularly required to stand; walk and talk or
hear
* The employee is frequently required to sit; use hands to finger,
handle, or feel; reach with hands and arms; climb or balance and
stoop, kneel or crouch
* The employee will frequently be exposed to neck
flexion/extension, head/neck rotation, awkward shoulder/arm
positions, and frequent and/or sustained awkward wrist
positions.
Access during repairs can place the body in awkward positions
* The employee must regularly lift and/or move up to 25 pounds, and
frequently required to lift up to 50 lbs and the employee is
occasionally required to lift in excess of 100 lbs with proper
assistance
* The employee will frequently be exposed to loud noises and must
be able to locate and discriminate sounds in this loud
environment
* Specific vision abilities required by this job include close
vision and distance vision
* Must be able to pass a drug/alcohol urinalysis and be able to
drive a vehicle
Working Conditions * While performing the duties of this job, the
employee is frequently exposed to outside weather conditions.
The employee is frequently exposed to fumes or airborne particles;
extreme cold and extreme heat.
The noise level in the work environment is usually moderate to
loud.
Travel Requirements * While performing the duties of this job, the
employee may be required to travel within or outside the area.
Travel for this position is infrequent.
-- Note: The above statements are intended to describe the general
nature and level of work performed by an employee in this
position.
These statements are not to be construed as an exhaustive list of
all responsibilities, duties, and skill required by employees in
this position.
--Hireology .Category: General
Keywords: Bob Moore Jaguar Land Rover, Oklahoma City , Experienced Service Technician, Engineering , Oklahoma City, Oklahoma
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