Client Service Rep
Company: Armstrong Bank
Location: Edmond
Posted on: April 3, 2026
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Job Description:
Description Summary: As a Client Service Representative, you
play a vital role in our Customer’s experience by providing the
highest level of Customer Service while efficiently and accurately
matching services to new and existing customers and identifying
financial needs. A successful CSR will have a friendly personality,
enjoy working as a team and will be able to take the initiative and
go the “extra mile” when responding to Customer’s needs. Essential
Duties and Responsibilities: Providing products and services to fit
their unique needs Opening new accounts and assisting customers as
needed Builds and maintains relationships with customers. Must
clearly understand Armstrong Banking services, discern and
interpret customers’ needs, recommending appropriate
product/service through sales or referrals Positive, professional,
proactive in everyday interactions with Customers and co-workers
Ability to apply strong critical thinking and problem-solving
skills to promptly meet customers’ needs Promptly, efficiently, and
accurately responds to customers’ requests, inquiries, or problems
Foster teamwork and collaboration to build solid relationships with
co-workers Qualifications: Outgoing personality and excellent
Customer service skills Demonstrate ability to generate referrals
Effective written and verbal communication skills as well as
superior interpersonal skills to support customer complaint
resolution, coordinate numerous assignments at once, showing strong
time management skills Must be very flexible and willing to work
irregular schedule as needed Maintain high level of discretion and
confidentiality Complies with all regulatory requirements 1 year
Teller experience required Physical Requirements: Long periods of
standing or sitting, typing and repetitive motion Ability to lift
and carry cash drawers and coin bags/boxes
Keywords: Armstrong Bank, Oklahoma City , Client Service Rep, Customer Service & Call Center , Edmond, Oklahoma
