Tire Service Advisor

Company: Take Ten Tire
Location: Oklahoma City
Posted on: January 26, 2026

Job Description:

Description: Take Ten Tire and Service currently has an exciting opportunity for a Service Advisor. You must be energetic, team-oriented, and understand the importance of being the face of the company. Experience in automotive repair and maintenance, and/or tire sales and maintenance is a definite plus. This job is demanding and competitive, requiring someone with a positive attitude, a strong work ethic, and a genuine commitment to customer service. The position focuses on resolving customer and vehicle-related issues, meeting predetermined service sales objectives, and thoroughly and accurately performing designated administrative tasks. Essential Functions - Promptly meet and greet every service customer in a friendly and courteous manner. - Listen to customers' reasons for bringing their vehicle to the service department. - Offer logical diagnostic services or repairs to satisfy the customers' concerns. - Provide accurate estimates for all the services or repairs recommended. - Maintain open communication with technicians and the shop foreman regarding job status updates. - Handle minor customer complaints and/or misunderstandings with courtesy, tact, and in a manner that does not exacerbate the issues. - Make policy adjustments within the guidelines and budgets established by management. - Answer incoming telephone calls promptly and courteously, and make every effort to satisfy the caller's inquiry. - Write and complete work orders, explain the work done to the customer, and collect payments. - Strive to ensure that every customer is very satisfied with the level of service the shop offers. - Provide superior customer service at all times. - Make yourself available for and complete all required and additional training the Company offers. - Perform other duties as required by management. - Adhere to company policies and legal regulations at all times when conducting business. Requirements: - Customer Service background - Automotive background - Strong phone skills - Able to stand for long periods - Ability to work with a computer system - Learn the Tiremaster program Compensation details: 18-20 Hourly Wage PIe77dfbb093a8-37156-39243785

Keywords: Take Ten Tire, Oklahoma City , Tire Service Advisor, Customer Service & Call Center , Oklahoma City, Oklahoma