Admin Clerk, Work Control
Company: Amentum
Location: Oklahoma City
Posted on: September 19, 2023
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Job Description:
Summary/General Description of Responsibilities
The incumbent performs general clerical support for the Work
Control Center to include answering Service Desk operations phone
calls, processing work orders and utilizing the work management
system.
Keeps supervisor apprised of unique situations and problems
encountered and identify and reports safety, environmental and
other work requirements for resolution.
Essential Duties & Job Duties
Receives, prints, and issues Emergency, High Risk, Medium Risk and
Low Risk work orders and inputs other classifications of work
requests into the system.
Monitors radio, cell phone, land line and email. Dispatches shop
personnel for Emergency and Urgent service orders.
Maintains all Facility History Files and Facility Manager files to
include filing of all completed work documents, warranties and all
other pertinent information pertaining to each facility.
Provides customers with current status on service orders within one
hour of receipt of request.
Maintains and files the "After Hours Call-In Report."
Generates in-house Work Request documents as they are received from
customers.
Schedules work appointments for customers usually under special
circumstances.
Monitors all emergency "crash phone" operations and fire department
direct line during emergencies and exercises.
Supports other Work Control staff as needed or directed.
Interfaces with customers and responsible for customer feedback, as
applicable.
Complies with applicable federal, state, United States Air Force
(USAF) and Occupational Safety & Health Administration (OSHA)
environmental laws and regulations.
Complies with health and safety rules and procedures; performs work
in a manner that enhances the safety of the work environment.
Incumbent will at all times wear appropriate Personal Protective
Equipment (PPE) as determined by position and duties.
Performs other related duties as assigned.
Accurate, timely, and cost effective performance of duties.
Working harmoniously with customers and fellow co-workers.
Maintaining strict confidentiality of all ARRO related matters.
Accountable for assigned tools, materials and equipment.
Cleanliness and safety of shop and work areas.
Maintain a safe and healthy work environment within the shops and
company vehicles.
Qualifications/Skills
High School diploma or equivalent
Current state driver's license, acceptable driving record, and
proof of valid insurance
U.S. citizenship with the ability to obtain and maintain required
security clearances
Minimum of one (1) year clerical experience
Demonstrated skills in using various computer software, including
ability to use the Windows operating system as well as common
office software such as Microsoft Outlook, Word, Excel, PowerPoint
and Database Management.
Ability to adapt to changes in technology
Prior radio dispatch experience
Ability to obtain and maintain all necessary
License/ID/Certifications
Excellent communication skills, both verbal and written; must be
able to read, write and speak fluent English, to include proper
phone, radio, and written courtesy
Ability to deal with a variety of people in a professional and
courteous manner in diversified situations
Preferred
Minimum of three (3) years clerical experience
Military experience
Previous experience working on a military installation
Experience working on Tinker facilities
Familiarity with military-specific facility/infrastructure codes
and standards, as applicable
Amentum will never charge a recruiting fee.
Amentum is proud to be an Equal Opportunity Employer. Our hiring
practices provide equal opportunity for employment without regard
to race, religion, color, sex, gender, national origin, age, United
States military veteran's status, ancestry, sexual orientation,
marital status, family structure, medical condition including
genetic characteristics or information, veteran status, or mental
or physical disability so long as the essential functions of the
job can be performed with or without reasonable accommodation, or
any other protected category under federal, state, or local
law.
EEO is the Law Poster
(http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
EEO is the Law Poster Supplement
Keywords: Amentum, Oklahoma City , Admin Clerk, Work Control, Administration, Clerical , Oklahoma City, Oklahoma
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