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Collections Specialist

Company: Travis W. Watkins Tax Resolution and Accounting Fi
Location: Oklahoma City
Posted on: August 17, 2019

Job Description:

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments.Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.ResponsibilitiesMonitor accounts to identify outstanding debtsInvestigate historical data for each accountFind and contact clients to ask about their overdue paymentsTake actions to encourage timely paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable statusRequirementsProven experience as a Collection Specialist or similar roleKnowledge of billing procedures and collection techniquesWorking knowledge of MS Office and databasesPatience and ability to manage stressExcellent communication skills (written and oral)Skilled in negotiationProblem-solving skillsHigh school diploma; Associate's/Bachelor's degree is a plusBenefits:Incentives availableHealth insurance available after 90 days probationary periodJob Type: Full-timeSalary: $10.00 to $12.00 /hourJob Type: Full-time

Keywords: Travis W. Watkins Tax Resolution and Accounting Fi, Oklahoma City , Collections Specialist, Accounting, Auditing , Oklahoma City, Oklahoma

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