Treasury Ops Digital Bank Implementation Spec
Company: BancFirst Corporation
Location: Oklahoma City
Posted on: January 26, 2023
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Job Description:
Treasury Operations and Digital Banking Implementation
Specialist
Center Oklahoma City, OK
SUMMARY
The Treasury Operations and Digital Banking Implementation
Specialist is a key position of support and communication for the
Bank's Treasury Management Officers and their support staff to
establish new or handle modifications for all treasury services and
digital banking platforms for our customer base.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other
duties may be assigned. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.
Responsible for the timely & accurate implementation and
maintenance of customer service forms, creating and delivering to
local markets and processing completed, signed forms when returned
back to the department
Crosstrain and become a backup on platform set ups and customer
WebEx trainings
Responsible for a full understanding and knowledge of our treasury
products and services
Assist with account analysis billing, creation and maintenance of
various reports, etc. when needed
Displays strong communications skills, knowledge, proficiency and
professionalism in explaining and administering
products/services
Researches and resolves customer requests, operational issues and
discrepancies experienced by customers and their individual
users
Appropriately initiates actions necessary to meet customer needs
without explicit management direction or guidance. Uses good
judgment in determining when management involvement is required
Provides feedback to Treasury Operations and Digital Banking
Management regarding the success/deficiencies of existing products,
protocols, guidelines and processes and is a key contributor in
implementing new product development, solutions to updating
guidelines and processes, etc.
Perform other job duties and projects as assigned
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
REQUIREMENTS
Minimum of 2 years banking experience, with preferred experience in
Commercial Client Services or Treasury Management
Excellent customer service skills
Critical thinking skills
Must work well under stress and deadlines
Ability to multi-task, organize and prioritize
Ability to acquire an understanding of Treasury products and
services
Proficient in Microsoft Office and knowledge of, or the ability to
quickly learn, banking software applications
PREFERRED SKILLS AND QUALIFICATIONS
Bilingual (Spanish) a plus
PHYSICAL REQUIREMENTS
Constant use of computer screens
Ability to operate a computer keyboard, use hand to finger, handle
or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking,
kneeling or crouching
Ability to sit and/or stand for long periods of time during the
workday
Long periods of typing and repetitive motion
Ability to lift and/or move and carry up to 5 pounds
LOCATION
BancFirst Tower
Downtown Oklahoma City
100 N. Broadway Ave.
Oklahoma City, OK 73102
HOURS
Full Time
Hometown service, statewide strength. BancFirst is committed to
investing in the future of Oklahoma communities. BancFirst is a $12
billion bank offering personal and commercial products, trust,
insurance, and investment services in sixty Oklahoma communities.
Employees enjoy excellent benefits and a learning environment that
allows them to continuously improve their skills to deliver highly
personalized service to customers.
EOE/Minority/Female/Disability/Veteran/LGBTQ
DiversityOur differences enhance business performance.
Keywords: BancFirst Corporation, Oklahoma City , Treasury Ops Digital Bank Implementation Spec, Accounting, Auditing , Oklahoma City, Oklahoma
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