Learning Partner - Tax
Company: Paycom Online
Location: Oklahoma City
Posted on: August 5, 2022
Learning Partner - Tax
Oklahoma City Office - Oklahoma City, OK
Learning and Development
The Learning Partner is responsible for analyzing, designing,
implementing and measuring adult learning solutions focused on
Paycom software, operational policy and procedures and soft skills
necessary to drive employee performance, client retention and
business results. The Learning Partner collaborates with business
unit leaders to identify performance gaps, desired efficiencies and
client expectations to implement custom learning solutions that
support enterprise growth, employee productivity and career
+ Consult with business unit leaders to identify employee learning
strategies and training requirements that support and enable
successful business performance in the area of assigned
+ Develop technical training for complex software, learning
activities, and supporting documentation consistent with
instructional design standards, current learning science, adult
learning theory and knowledge of the targeted audience to ensure
effective knowledge transfer, retention, and skill proficiency.
+ Conduct training needs analysis based on data, environmental and
personal factors to determine appropriate learning solution to
achieve desired outcomes.
+ Design and implement measurement strategies to evaluate the
effectiveness of learning solution and using to identify
opportunities for improvement
+ Align training solutions to the competency models based on
performance requirements of key roles in the area of assigned
+ Design, publish and continually enhance training programming and
materials in the most effective learning methodology based on
business needs and feedback, emerging technologies, and
+ Facilitate effective delivery of training with clear and concise
communication and professionalism using multiple delivery methods
not limited to classroom and virtual while demonstrating
role-specific skills at a high-level of proficiency.
+ Track, analyze and report the performance results of employees
during their training program and collaborate with business unit
leaders to further support employee development.
+ Partner with enterprise-wide subject matter experts and
stakeholders to ensure consistency and alignment of resources for
content creation and maintenance.
+ Bachelors Degree or 4 years of experience working with software
or in a customer support role or combination of education and
+ 2+ years of experience in a role related to learning, training or
HR, or a role directly related to assigned department
+ Bachelors Degree in Business, Communication or Education
+ Strong facilitation skills with the demonstrated ability to
present information in a clear, concise, and confident manner in a
virtual or in-person environment to a variety of audiences
+ Demonstrated ability to successfully develop and deliver training
programs and solutions utilizing skills and knowledge in
instructional design, adult learning principles, program design,
and training technologies.
+ Demonstrated project and program management experience:
organization, time management, managing details, keeping multiple
tasks/projects on track
+ Ability to work in fast paced environment and adapt to change
+ Self-sufficient, motivated and able to work independently and as
part of team;
+ Ability to collaborate, build trust, negotiate, influence and
resolve conflict with peers, stakeholders and business unit
+ Ability to simplify the complex, identify the root cause, present
a solution, gain buy-in and implement the solution effectively.
+ Ability to read, analyze data and communicate informed needs and
decisions to peers, learners, stakeholder, and front-line
+ Ability to create and deliver an easy-to-understand learning
experience by converting complex processes, procedures, and
technology into clear and concise presentations and visuals.
+ Proven ability to effectively and professionally communicate in
visual, verbal and written form
+ Proven ability to operate and navigate role and projects in a
matrixed environment of department and business unit leaders.
+ Experience and ability to work easily and effectively with a wide
range of people demonstrating high emotional intelligence
+ Demonstrates a strong work ethic, be willing to work flexible
hours including evening and weekend, overnight travel to events
+ Proficient in Zoom and Microsoft Office.
Paycom is an equal opportunity employer and prohibits
discrimination and harassment of any kind. Paycom makes employment
decisions on the basis of business needs, job requirements,
individual qualifications and merit. Paycom wants to have the best
available people in every job. Therefore, Paycom does not permit
its employees to harass, discriminate or retaliate against other
employees or applicants because of race, color, religion, sex,
sexual orientation, gender identity, pregnancy, national origin,
military and veteran status, age, physical or mental disability,
genetic characteristic, reproductive health decisions, family or
parental status or any other consideration made unlawful by
applicable laws. Equal employment opportunity will be extended to
all persons in all aspects of the employer-employee relationship.
This policy applies to all terms and conditions of employment,
including, but not limited to, hiring, training, promotion,
discipline, compensation benefits, and separation of employment.
The Human Resources Department has overall responsibility for this
policy and maintains reporting and monitoring procedures. Any
questions or concerns should be referred to the Human Resources
Department. ****To learn more about Paycom's affirmative action
policy, equal employment opportunity, or to request an
accommodation - Click on the link to find more
Keywords: Paycom Online, Oklahoma City , Learning Partner - Tax, Accounting, Auditing , Oklahoma City, Oklahoma
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