Patient Account Specialist - Collections
Company: Oklahoma Heart Hospital
Location: Oklahoma City
Posted on: June 23, 2022
Overview:ONE TEAM. ALL HEART. At Oklahoma Heart Hospital (OHH),
patient care is at the heart of everything we do. This physician
owned hospital was designed by cardiologists to ensure that
patients receive expert, individualized care with utmost comfort.
OHH offers a competitive benefits program to all team members from
the first day of employment.
Top Tier Benefit Packages:
- Medical, Dental, and Vision
- 401 (k) plan
- Paid Time Off (PTO)
- Extended Medical Benefit (EMB)Responsibilities:Position
Summary: The OHH Patient Account Specialist-Collections
representative is responsible for collections and follow-up with
insurance company to obtain prompt /accurate payment on accounts.
Functions include numerous phone calls with insurance companies and
patients, extensive investigating for timely insurance payments,
always cognizant of timely filing deadlines. Follow-up on Medicare
encounters via the DDE on line system and Medicaid accounts via
MEDICAID ON THE WEB. Supervises no employees. Makes independent
decisions as to the management of accounts. Requires extensive
contact with the public and employees. Handles confidential
information. Performs all work in accordance to the mission, vision
and values of Oklahoma Heart Hospital.
- Using assigned work lists, contacts insurance companies to
confirm claim receipt, obtain payment and estimated payment date
within 90 days of billed date.
- Medicare DDE RTPs (errors) worked and resolved weekly with no
encounters aged greater than 30 days.
- Medicare DDE Return report worked weekly with no encounters
aged greater than 10 days.
- Works correspondence (except requests for Medical Records)
weekly in order to obtain resolution.
- Answer inquiries within 48 hours to maximize reimbursement
- Works denials from assigned Remittance Advices weekly &
according to policy and procedure.Please note - this position is
NOT located in the hospital. It is located at the financial
services location: 7800 NW 85th Terrace, Oklahoma City, OK
73132.Qualifications:Education: High school diploma; prefer some
Experience: Two (2) year job related experience in Health Care
required. Knowledge of third party reimbursement, including
Medicare, Medicaid and commercial insurance required. Experience
with the Medicare on line system. Excellent Customer Service
background. Good investigative skills and telephone techniques.
Must have good oral and written communication skills. Proven
organization skills needed.
Working Knowledge: Must be proficient on a personal computer and
have experience with Microsoft Office including Excel and Word.
Essential Technical/Motor Skills: CRT, typewriter and 10 keys
required. 40 WPM minimum
Every team member at OHH plays an integral role in our patients'
experience. They are the reason OHH continues to serve the state
and lead the nation. Be part of the future of cardiac care.
Learn more about diversity at Oklahoma Heart Hospital.
Keywords: Oklahoma Heart Hospital, Oklahoma City , Patient Account Specialist - Collections, Accounting, Auditing , Oklahoma City, Oklahoma
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